FAQ
Yes, all quotes are completely free. We believe in transparent pricing with no hidden costs. You’ll always receive a clear estimate before any work begins.
We’re based in Cardiff and cover all nearby areas within a 10–15 mile radius, including Caerphilly, Barry, Penarth, and Pontypridd.
We focus on small residential jobs such as lighting installations, socket replacements, extractor fans, smoke alarms, and general repairs. We do not currently offer full rewires or fuse board changes.
You can call, message, or email us directly to request a free quote. We’ll discuss your job, offer advice, and arrange a convenient time to complete the work.
Most smaller jobs can be scheduled within a few days, depending on availability. We’ll always give you an estimated timeframe when you request your quote.
Yes, all installation work is fully guaranteed. If any issue arises from our work, we’ll return promptly to resolve it free of charge.
Yes, TW Electrical is fully trained and insured. We carry out all work safely and in compliance with current regulations.
We accept cash, bank transfer, or card payments. Payment details will be provided on your invoice once the job is complete.
